Introduction

At CortexEnlight, we understand that building financial models requires trust – both in the numbers and in the people who handle your data. This privacy policy explains how we collect, use, and protect your personal information when you interact with our financial education platform and services.

As a company operating in Thailand, we comply with both local Thai data protection regulations and international privacy standards. We believe transparency isn't just good practice; it's essential when dealing with financial education and personal data.

Information We Collect

Personal Information You Provide

When you engage with our financial modeling courses or contact us for information, we collect:

• Contact details including name, email address, and phone number
• Professional information such as job title, company, and industry experience
• Educational background and specific learning objectives
• Payment information for course enrollment (processed securely through third-party providers)
• Communications you send us, including questions about financial modeling techniques

Automatically Collected Information

Our website automatically collects certain technical information to improve your learning experience:

• Device information including browser type, operating system, and screen resolution
• Website usage patterns, page views, and time spent on educational content
• IP address and general geographic location (country/region level)
• Referral sources that brought you to our financial education content

How We Use Your Information

Your information helps us provide better financial education services. We use it to:

• Deliver course materials and respond to your inquiries about financial modeling
• Process enrollments and manage your learning progress
• Send educational content, course updates, and relevant financial industry insights
• Improve our curriculum based on student feedback and learning patterns
• Provide technical support for our online learning platform
• Comply with legal requirements in Thailand and maintain accurate business records

We don't use your personal information for automated decision-making that would significantly affect your access to education or services.

Information Sharing and Disclosure

When We Share Information

We share your information only in these specific situations:

• With payment processors to handle course enrollment transactions securely
• With email service providers to deliver course materials and educational updates
• With web hosting and analytics providers who help us maintain our platform
• When required by Thai law or legal process
• To protect our rights, property, or safety, or that of our students and partners

Third-Party Service Providers

All third-party providers we work with are carefully selected and contractually required to protect your information. They can only use your data for the specific services they provide to us, and they cannot use it for their own purposes.

Data Security Measures

Protecting your information is fundamental to our operations. We implement multiple security layers:

While we use industry-standard security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats.

Your Privacy Rights

As someone who trusts us with their information, you have several important rights:

How to Exercise Your Rights

To exercise any of these rights, send your request to help@cortexenlight.com with "Privacy Request" in the subject line. Include your full name and email address associated with our services. We'll respond within 30 days and may need to verify your identity before processing certain requests.

Data Retention and Storage

We keep your information only as long as necessary for legitimate business purposes:

• Course enrollment and progress data: Retained during your active learning period plus 3 years for educational records
• Contact information: Kept until you request removal or unsubscribe from communications
• Payment records: Retained for 7 years as required by Thai accounting and tax regulations
• Website analytics data: Aggregated and anonymized after 2 years

When we no longer need your information, we securely delete it using data destruction methods that make recovery impossible.

International Data Transfers

While our primary operations are based in Thailand, some of our service providers may process data in other countries. When this happens, we ensure:

• Adequate protection standards equivalent to Thai data protection requirements
• Contractual safeguards requiring proper data handling and security measures
• Regular auditing of international service providers' data practices

Any international transfers are limited to what's necessary for providing our educational services and maintaining platform functionality.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience:

• Essential cookies: Required for basic website functionality, login sessions, and course progress tracking
• Analytics cookies: Help us understand how students use our educational content to improve course design
• Preference cookies: Remember your settings and customize your learning experience

You can control cookies through your browser settings, though disabling essential cookies may affect website functionality. We don't use cookies for behavioral advertising or tracking across other websites.

Changes to This Privacy Policy

As our educational programs evolve and privacy regulations change, we may update this policy. When we make significant changes, we'll:

• Notify current students and subscribers via email at least 30 days before changes take effect
• Post the updated policy on our website with a new "Last Updated" date
• Highlight key changes in our notification to help you understand what's different

We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Children's Privacy

Our financial modeling courses are designed for professionals and adults. We don't knowingly collect personal information from anyone under 18 years old. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately at help@cortexenlight.com.